Were Hiring!

Operation support officer and IT lead
Hours Required, minimum 30. Job Share Considered for the right candidate.
We are a friendly, community orientated GP surgery serving the town of Matlock with approximately 8500 patients.
We work hard to provide the traditional elements of primary care with a genuine local focus, alongside the required modernised elements that ensure we can best serve our patients in a timely manner.
We are looking for motivated, reliable, and conscientious candidates who understand the importance of teamwork and are happy to work in a dynamic and diverse environment.
In return we offer:
A supportive environment with training and mentorship for the successful candidate.
Active staff retention scheme and wellbeing support
Above living wage
NHS Pension
Uniform Provision
Opportunities for internal development and progression
Operational Support Officer Responsibilities:
• Professionally assist doctors, staff, visitors, and patients.
• Maintain confidentiality of all Doctor, staff, and patient information.
• Liaise between medical departments with discretion and professionalism
• Adhere to policy and procedures during all activities.
• Undertake administrative tasks in support of the Management Team e.g; arrange meetings; take minutes; completion of action logs.
• Monitor appraisal dates and escalate to Management.
• Complete monthly claims and invoices.
• Complete the monthly data return.
• Undertake routine monitoring of Practice targets and recalls.
• Assist with clinical audit preparation and governance support
• Update and maintain the Practice website, in-house display screens and social media platforms.
Operational Support Officer Requirements:
• Working knowledge of medical terminology (highly advantageous).
• Innovative thinker with strong problem-solving skills.
• Proficient in Microsoft Office Suite
• Previous experience of medical software advantageous, but training can be provided.
• Meticulous attention to detail with the ability to multi-task.
• Strong organisational, administrative, and planning skills.
• Ability to use discretion while working with sensitive information.
• Excellent documentation, communication, and IT skills.
• Passionate about healthcare excellence.
• Full training will be provided for the role and clinical system.
• Participation in our monthly ‘QUEST’ training sessions
• E-learning for all mandatory training
• CPR training
• Opportunities for supported development courses and projects if desired
How to Apply:
Please apply in writing with a brief resume and covering letter addressed to Sarah Robb, Practice Manager or Deputy Practice Manager Emily Foster-Twigg by:
Tuesday 31st August 2021
Lime Grove Medical Centre
Lime Grove Walk
Interviews will be:
Week Commencing 6th September 2021


Flu season is upon us and we have started to send out communitcation to all patients eligable. 


If you have recieved a text message or letter please contact the surgery to book an appointment at our vaccination clinic, on Saturday the 11th of September.

Please ring 01629 581586 and press option 3 to book.

Our flu phoneline will be open between 9am and 6pm.


Please clink on the link for more information about the flu vaccinations. 

The flu vaccination. Who should have it and why. Winter 2021 to 2022 (

Protect yourself against flu – Information for those in school years 7 to 11 (

National data opt-out

The national data opt-out was introduced on 25 May 2018, enabling patients to opt out from the use of their data for research or planning purposes.

For more information about this see the GP Practice Privacy Notice for General Practice Data for Planning and Research."

You can opt out

1) of sharing your GP data by collecting a form from reception and returning this to the practice by 23rd JUNE 2021

2) of sharing your other health data by completing a National Data Opt Out here

GPRDR Information for Patients


We will be holding flu clinics πŸ’‰on Saturday 11th September and Saturday 9th October. πŸ“…
πŸ“ž Further communications to advise you how and when to book your appointment will be sent out in the coming weeks. πŸ“
πŸ‘‰ Please wait for this before contacting the surgery.
Thank you πŸ˜Š

Citizens Advice

Citizens Advice

As lockdown restrictions are eased, Derbyshire Districts Citizens Advice are here to help you with any problems. Our trained Adviser is available for telephone advice every week and can help you with any issues such as benefits and money advice, housing, legal, employment and relationships.

Please contact the surgery to book an appointment. Our local telephone Adviceline is also open Monday to Friday from 9am to 4pm on 0808 278 7954 and further details can be found on our website – Citizens Advice Derbyshire Districts (